English
Welcome guides
Two short, practical guides: one for people who have just arrived, one for residents who want to welcome newcomers. General orientation, not legal advice.
For newcomers
Welcome: your first weeks
Keep your documents safe
Make copies of your passport, permits and contracts, and store them separately from the originals.
Register where you live
Find out which local office handles residence registration, and ask what you need to bring.
Health care
Ask how to register with a local doctor and which number to call in an emergency.
Work and fair terms
Read your contract before you sign. You have the right to a copy and to ask questions.
Learn the language a little every day
Many libraries and community centres offer free or low-cost classes and conversation groups.
Meet people
Neighbours, sports clubs, faith communities and volunteer groups are good places to start.
Stay connected to home
Your skills and links to your country of origin are valuable, for you and for both communities.
Ask for help early
Libraries, municipal desks and nonprofit organisations can point you to reliable information.
For residents
For residents: welcoming newcomers
Say hello
A friendly greeting and your name go a long way in the first weeks.
Share practical knowledge
rubbish collection days, the nearest shops, the doctor, the library, how public transport works.
Speak clearly and simply, and be patient
Learning a language takes time.
Invite newcomers to something ordinary
a neighbourhood event, a sports club, a coffee.
Ask about their skills and story, and share yours
Curiosity builds trust on both sides.
Respect privacy and differences
Let people share what they choose to share.
Know where to refer
Point to the municipality, the library or local nonprofits rather than giving legal advice yourself.
This guide is general information, not legal or immigration advice. Rules differ by country and city; check with official sources or a qualified adviser.